How can we help you today?

To book an appointment, go to the home page or search bar, look up your doctor or clinic by name, city, or specialization, select an available time slot on their profile page, and fill out your details (name, age, phone). Once submitted, you will receive a token confirmation via WhatsApp/SMS instantly.

Every booking generates a unique patient tracking link sent via WhatsApp. Clicking this link opens your live tracker dashboard showing: your token number, the number of patients ahead of you, and your estimated consultation wait time. The queue updates in real-time as the doctor completes visits.

Open your live tracking page via the link received in your WhatsApp confirmation. You will find options to cancel or request rescheduling at the bottom of the page. Alternatively, you can directly call the clinic using the contact information provided in your booking confirmation text.

When it's your turn in a Telehealth queue, you will receive a WhatsApp message with a secure room link. Click the link to open the virtual consultation cabin. Make sure to allow camera and microphone permissions when prompted by your web browser. A stable internet connection is recommended for optimal video quality.

The clinic's official address, map location, and direct phone number are displayed on the booking page under the clinic details section, as well as on your digital appointment slip.